Patient transported by aid car, hospital info limited, Arlington WA
A patient was transported by ambulance to Providence Hospital in North Everett. Emergency responders faced challenges providing the patient's hospital location to a third party due to privacy laws protecting patient information.
Audio|Source: Snohomish County Fire Primary Response
02:48
Transcript:
00:00
Engine 63.
00:02
We're having some really problems.
00:03
Go ahead.
00:06
Engine 63 is requesting an aid car for BEL's transport, (number withheld) if they're available.
00:11
(number withheld) is been done.
00:18
Receive, thank you. Thank you.
00:28
AC2. BLF1 response.
00:31
near 1702nd Street Northeast. Number (number withheld). Respond on TAC 1.
00:39
near Second Street Northeast.
00:46
(number withheld). Copy.
00:50
Snowcom, Engine 1-6 patient contact. Agent 1-6 patient contact.
00:56
Sircom, Medicare, (number withheld).
00:59
Medic (number withheld) department. Medic (number withheld) department.
01:05
From the 6.
01:07
Engine 6, Brian 6, Brian.
01:13
I'm writing the narrative for this call, and I don't quite know what you want me to do.
01:19
I'm sorry, I literally just took over and sat down and I thought I'm only there push it out.
01:28
Engine 6A, thing to the RP, I don't know why this is a service response,
01:34
it's just trying to figure out where someone was transported to so they can bring their belongings to them.
01:44
Yeah, I get that.
01:46
I believe the patient was transported by the medics to Providence in North Everett, so I don't understand what this fell from.
01:56
We are very limited as what we can tell them. We can make suggestions because of HIPAA laws, especially on a recorded line.
02:06
So even though we may have tried to suggest Providence, I'm not so sure that the caller was able to pick that up.
02:12
How would you like me to handle this?
02:14
I'm sorry, I'll catch it off, sit again.
02:20
We may have attempted to suggest of where they check.
02:24
We know that sometimes the information can take about to trippoly through to whoever they contact their province, but we cannot just outright tell them their family members at a hospital because of HIPAA.
02:34
So I'm just, how would you like me to handle this? What do you want me to do?
02:40
I'm going to call the reporting party and we're going to make this call go away.
02:45
I appreciate it. Thank you. I'm sorry for any confusion.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
170th St NE, Arlington, WA 98223
This shows a Google Street View of the area near the location, which might not be the exact address.
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