Customer breaks store window over return policy dispute, Bay Point CA


A customer at Metro PCS near Willow Pass Rd became upset over the return policy and broke a store window with a cell phone. The suspect, a 65-year-old white male wearing a multicolored Hawaiian shirt and gray shorts, left the scene as a passenger in a gray older model four-door station wagon. No weapons were seen during the incident.
Audio|Source: Contra Costa County Sheriff Dispatch - East
03:16
Transcript:
00:00
I'm coming at a 594[1] in V-21.
00:02
A customer at Mr.
00:04
PCS was upset about a return policy and broke his store window with a cell phone.
00:08
He's now sitting in his vehicle.
00:09
All right. Oh, next 23-991.
00:10
Next 23, go ahead.
00:11
Asked a dynamic.
00:12
San Edward, Mary, Adam, Mary, Ida, Charles King, versus Chester, Charles Henry, Edward, Sam, Tom, Edward, Leather, State of Pro 323-664, right, no local.
00:23
That's 23. I'm sorry.
00:24
Can you attend on the selling of the first and last name?
00:26
Class of semantics, Sam, Edward, Mary, Adam, Mary, Ida, Charles Kane, 1st of Chester, Charles, Henry, Edward, Sam, Tom, Edward, Robert, Beta, Bird, 323-664.
00:40
Thank you. Next, 23. He's 1026, valid, Classy at the Bay Point.
00:44
Next 2.3, I'm just confirming that the subject address to RAND has an address to or are currently responding.
00:49
A-firm. We think you, we're a co-for.
00:51
Copy code form.
00:52
Copy code form. John 23, copy probation for loss of Hanson.
00:54
Go ahead.
00:55
So that's on name date of birth.
00:56
There's interim conditions until court on the 24th of this month for PC 496A Adam felony, H&S11 3777 misdemeanor, and H&S11-364 misdemeanor, obey all laws, and four-way search.
01:11
22 Mary 3, 1063.
01:13
Mary's rewriting us up for a 21.
01:15
1x 23 and 25 sending.
01:17
1x 23 and 1063.
01:18
1063. 163. 163.
01:19
143. That's 23, 594[1] at Metro PCS, near Willow Pass Rd.
01:25
There was an upset customer about a return policy, broke the store window with a cell phone.
01:30
He's associated with a gray older model four-door station wagon with a plate of (number withheld).
01:37
Negative weapons seen.
01:38
The subject left five ago.
01:41
He was last seen getting onto Bailey and heading back towards Willow Pass Rd towards Shore Acres.
01:46
He's a white male, 65 years old, wearing a multicolored Hawaiian shirt and gray shorts.
01:50
He's in the passenger seat.
01:51
The driver's a white male, 65 years old, wearing a burgundy shirt.
01:54
Next to five and roll.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
594: Vandalism (California Penal Code 594)
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Near Willow Pass Rd, Bay Point, CA 94565
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