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Emergency units dispatched for medical check with locked doorBillings MT

Heads up: This post was detected from real-time dispatch audio. Information may be incomplete, and the situation may evolve. Always verify using official agency releases.

audio iconMedical Emergency
S 29th St Unit 103, Billings, MT 59101

Emergency units responded to a medical welfare check at an apartment near South 29th Street. The door was locked and no contact was made initially. Fire department was requested for access but later canceled after a neighbor contacted the resident by phone and confirmed the resident is safe.

Audio|Heard on: Yellowstone County Law Enforcment, Fire and EMS
Listen to dispatch call
01:58
Transcript:
00:00
Dispatch 115.
00:01
We're on scene here.
00:02
The door is locked.
00:04
We've knocked multiple times with no contact from the position.
00:07
I don't know if you want to try calling them again.
00:10
Otherwise, the only way we're going to be able to get in to confirm if she needs help is if fire comes.
00:16
I copy. We've tried calling her multiple times.
00:18
I'll get fire around.
00:25
Engine 2, services.
00:32
We're going to have you respond to 116 South 29th Street Unit 103.
00:39
AMR is on T and they're not able to get inside with the patient.
00:42
Doors are locked.
00:43
They need access to the Knoxbox.
00:44
You'll be on track too.
00:47
Dispatch Engine 5, or excuse Dispatch Engine 2,
00:51
we're at a city center exit.
00:53
Is there a closer unit to that?
00:58
Engine 1 may be closer.
00:59
Let me page mail.
01:04
I want to disregard tones.
01:05
I'm so sorry.
01:06
Again, disregard tone.
01:12
Engine 1, respond to a service assist at 116 S 29th Street, Unit 103 AM are on scene.
01:17
They're not able to get inside with the patient due to the door being locked.
01:20
They need access to the Knox Box.
01:23
You'll be on Tac 1.
01:29
Flash 11, you can cancel the engine.
01:31
The neighbor was able to get a hold of her by phone.
01:33
It sounds like she has a new phone number I'll call you with, but she's okay.
01:37
She was at church.
01:42
Interesting.
01:47
Good,
01:51
this question.
01:53
Number 115, I advise that you can cancel.
01:57
Message received.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
S 29th St Unit 103, Billings, MT 59101

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