Emergency call confusion at residence with elderly dementia patients, Brewerton NY


Police responded to a hang-up call from near Beach Road. The caller was confused about requesting an ambulance for his wife. There are two elderly residents with dementia living upstairs in hazardous hoarder conditions.
Audio|Source: Onondaga County Sheriff and Syracuse Police
00:37
Transcript:
00:00
Zero one, any unit for a hang-up call? Beach Road, Tona Cisterone.
00:07
Very soon. 3201 here in Root, any unit to assist, near Beach Road between Park Road and Long Point Road.
00:12
(name withheld) called.
00:13
He called us to cancel an ambulance for his wife, but when we told him there was no ambulance call on the system, he was confused.
00:19
Special situation indicating there are two elderly residents that reside on the second floor and they have dementia and hazardous hoarder conditions inside the residence.
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Near Beach Rd, Brewerton, NY 13029
Correct
Incorrect