Passenger causes disturbance near Hacienda and Via Ranchero, Campbell CA
Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
As discussed during the dispatch call, a bus operator requested county assistance near Hacienda and Via Ranchero after a passenger reportedly acted in a disorderly manner and refused to leave the vehicle. The individual left before authorities arrived, and the bus resumed its regular route.
Audio|Heard on: Santa Clara CA Transportation Group Calls
Listen to dispatch call
02:28
Transcript:
00:00
Okay, what's going on? Bus operator (number withheld)?
00:03
Yes, (number withheld), what's going on?
00:08
Well, I have a passenger who is acting very weird.
00:12
Yeah.
00:14
And I cannot talk to (name withheld) at the moment.
00:17
Can I have a supervisor come to my location?
00:20
Yeah, okay.
00:23
What's the description? I'm going to call county and have (name withheld) exit the coach.
00:27
You can leave your doors open, but I need the description.
00:30
(Description of individual withheld.)
00:33
(Description of individual withheld.)
00:37
(Description of individual withheld.)
00:43
(Description of individual withheld.)
00:47
Okay, I'm going to call county and have (name withheld) removed from your coach.
00:51
Can you come for the S55?
00:56
Go ahead.
00:58
Had an individual refusing to board.
01:03
Five five, stand by one.
01:05
Allow (name withheld) the opportunity to contact county comms to get people rolling.
01:10
Okay.
01:12
Three six zero.
01:15
Three six zero responding.
01:19
Forty-seven three.
01:22
(Name withheld) departed before county arrived.
01:26
Ten four.
01:30
S55, what was that? Ten nine, please.
01:34
All right, for the individual refusing to deboard.
01:40
Yes, (name withheld) is refusing exit.
01:44
Ten four. Could I get your 10-20? Yes, near Hacienda and Via Ranchero.
01:50
Bus operator (number withheld).
01:55
(number withheld)?
01:57
I just wanted to advise that the passenger that was acting rude and upset has left the bus and is walking away.
02:08
Okay, ten four.
02:10
I'll cancel county response.
02:13
Are you okay?
02:16
Yeah, I can continue.
02:19
Okay, ten four, copy.
02:20
We'll show you continuing regular route.
02:25
Copy that, thank you.
02:27
Ten four.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.
