Person unable to walk needs help up stairs at residence

Heard on: Madison County Public Safety

00:56

This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change.

00:00

Greater Albany ambulance, be your 2nd call for an assistive citizen, (number withheld) Pine Ridge Road.

00:09

Control to Greater Albany ambulance, your 2nd call for an assistive citizen.

00:18

To Greater Lenox Ambulance, your 2nd call for an assistive citizen, (number withheld) Pine Ridge Road,

00:26

cross of Route 13 and North Court Street.

00:29

Caller needs help getting up the stairs.

00:33

Lift isn't working and she's unable to walk.

00:36

That's for Greater Lenox Ambulance for your 2nd call, (number withheld) Pine Ridge Road,

00:42

cross of Route 13 and North Court Street.

00:44

It's an unknown age individual needs help getting up.

00:47

The stairs, the lift isn't working.

00:50

Believe it's going to be a female.

00:53

So I'll respond 23 to 26 .

2026-09-13 20:22 UTC

Medical Emergency

Pine Ridge Rd, Canastota, NY 13032

Not official report. AI-generated from public dispatch audio. Always verify with official sources.

As discussed during the dispatch call, ambulance crews are dispatched to a home near Pine Ridge Road and Route 13 for a medical assist involving a person who reportedly cannot walk and needs help getting up the stairs because a lift is not working. The person is believed to be female.