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Fire crews investigate mall water flow alarmFrisco TX

Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.

audio iconFire & Arson
Preston Rd, Frisco, TX 75034

As discussed during the dispatch call, fire crews responded to a water flow alarm at Stonebriar Mall in Frisco. Units investigated panels near the AMC theater area and confirmed there was no visible fire or active alarm. Operations were held while crews verified with mall security that the system had been silenced and no emergency was present.

Audio|Heard on: Collin TX Fire-Tac Group Calls
Listen to dispatch call
02:36
Transcript:
00:00
First goes to the battalion one.
00:03
It looks like this is going to be a water flow alarm.
00:06
Go ahead and add an additional engine.
00:08
Engine one, engine two, engine three, truck three, all units, and they're out, called by the alarm company.
00:13
They couldn't provide a suite number.
00:16
The point of activation is going to be mall fire alarm valve, waterflow, AMC fire alarm, AMC waterflow.
00:25
Okay, water, see.
00:26
Risk, engine two.
00:28
Engine two.
00:29
Engine two, that Preston Road location.
00:31
We have a three-story mall.
00:33
Nothing showing.
00:34
No active alarms seen from the trolley side.
00:38
We'll be investigating.
00:40
Engine two is going to be Stonebriar Mall command.
00:43
We do have security out here.
00:45
We are at the main alarm panel.
00:50
Truck three is going to be level one.
00:53
Truck three from command.
00:55
Go ahead, command.
01:08
Are you able to access AMC? I'm not sure where you came in.
01:12
Received. We're right behind you.
01:13
We'll have to circle around to the other side.
01:15
Engine three might be the faster unit that way.
01:20
Go ahead, command to engine three.
01:23
Can you go to the AMC side? They have an alarm panel there.
01:28
Security down here at AMC says there's nothing going on there, nothing on the panel.
01:31
Can you confirm that?
01:34
Received, going to confirm.
01:45
I understand you have the main alarm panel.
01:48
We've got truck three level one.
01:49
We've got engine three coming around through the Alpha side to investigate AMC.
01:56
With security, they said the alarms were going off in the mall.
02:00
They came down to the alarm panel to check and it’s silenced.
02:04
They think it was silenced at AMC.
02:08
There is an alarm on this panel labeled AMC.
02:10
There's also an alarm on this panel labeled Stonebriar Mall.
02:15
Engine three is going up there to check.
02:25
Battalion one is going to assume Stonebriar Command.
02:29
Remain offensive, investigating.
02:31
Holding our current assignment.

Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.

Location mentioned:
Preston Rd, Frisco, TX 75034

This shows a Google Street View of the area near the location, which might not be the exact address.

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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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