Fire alarm caused by water leak at Preston Rd suites, Frisco TX
Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
As discussed during the dispatch call, fire crews responded to an alarm at a commercial building near Preston Rd in Frisco. Several suites were checked and found clear. The alarm was caused by a water leak from the domestic water supply. The suppression system remained intact and no fire was found. The alarm was reset after systems were inspected and confirmed safe.
Audio|Heard on: Collin TX Fire-Tac Group Calls
Listen to dispatch call
02:55
Transcript:
(edited transcript - no personal identifiers present) Battalion One, receive. I'll take command from out here. Break. Dispatch from Battalion One, you can show me as Preston Command. Receive, Chief Main. Truck One, this is Command. Correction, this was Engine Three. We've made access to one suite. We're taking coordinates. Command, this is Engine Three. You can show multiple suites clear at this time. Still unable to make access in the rest. Received, you have suites 40 and 50 clear. Gaining access to the other. Command from Truck One, Suite 60 is clear. No hazards found. Command received, Suite 10 clear. Command, this is Engine Three with status change. We've status changed. You can show all suites clear that we were able to access. Unable to make access to one suite front or rear. No audible alarms or visible indicators inside the structure. The only pull station found was in the riser room, likely shorted from water. Discussion followed about draining and resetting the system. The leak appears to be from the domestic water supply. Suppression system remains fully charged with no water flow. Building alarm shut off. Dispatch confirmed alarm company report for Suite 60; no further hazards noted.
(edited transcript - no personal identifiers present) Battalion One, receive. I'll take command from out here. Break. Dispatch from Battalion One, you can show me as Preston Command. Receive, Chief Main. Truck One, this is Command. Correction, this was Engine Three. We've made access to one suite. We're taking coordinates. Command, this is Engine Three. You can show multiple suites clear at this time. Still unable to make access in the rest. Received, you have suites 40 and 50 clear. Gaining access to the other. Command from Truck One, Suite 60 is clear. No hazards found. Command received, Suite 10 clear. Command, this is Engine Three with status change. We've status changed. You can show all suites clear that we were able to access. Unable to make access to one suite front or rear. No audible alarms or visible indicators inside the structure. The only pull station found was in the riser room, likely shorted from water. Discussion followed about draining and resetting the system. The leak appears to be from the domestic water supply. Suppression system remains fully charged with no water flow. Building alarm shut off. Dispatch confirmed alarm company report for Suite 60; no further hazards noted.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Location mentioned:
Preston Rd, Frisco, TX 75034
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
Incorrect
Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.