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Customer disputes vehicle title and plates at auto dealershipGarfield Heights OH

audio iconDisorderly Conduct
Near Garfield Blvd, Garfield Heights, OH 44125

A customer at an auto dealership near Garfield Boulevard is arguing because the dealership refuses to provide the title or license plates for a vehicle he purchased. Police are present at the location to manage the ongoing dispute.

Audio|Source: Garfield and Maple Heights Police - Digital
04:12
Transcript:
00:00
02. 7.2. Can you respond to Kurtz Auto near Garfield Boulevard near Garfield Boulevard. Customer is outside at this point. We told him to go back outside and stop arguing.
00:14
He's reporting that a vehicle you purchased from them
00:18
They're refusing to give him the title or plates for the vehicle.
00:25
Two got to warn.
00:30
Very fine.
00:33
Radio to 17.
00:37
Good.
00:40
Can you check 480 coming with?
00:44
Somewhere near Granger, I'm not sure exactly where. Complaint states that she's in a right Chrysler, Sieber, and she's front out, and she's in the center median. She can't figure out where exactly she is.
00:53
But as you see the sign that says transportation is approaching.
00:58
Center median. We can't find her on the camera.
01:02
Granger, no, yes.
01:05
I got to be showing expired to a 2011 GMC silver in color to a Kenya Fleming out of Longview in Maple.
01:17
She is showing valid.
01:25
I need to expire.
01:30
1018 of 25.
01:40
10-4[1] 17 looking for this accident please
01:44
I don't believe her car is drivable she says she sees car park all right she's facing the wrong direction
02:00
2,7,
02:02
17, which way are you going? I can take a different lot, so we can search for.
02:09
I'm getting out of transportation.
02:15
Copy that, I'll get on the Broadway.
02:34
I'm happy.
02:37
The record looks like in the last couple of years.
02:46
She had a C-fell violation in 2019,
02:51
then nothing,
02:53
from 2019 until 2011.
03:00
Fair enough, no save.
03:08
Thank you. I copy. I copy your chat. 2.7. It might be just west.
03:17
I'm sorry, just east of the Granger on ramp.
03:20
You might see it first coming from Broadway.
03:25
It's become as a...
03:32
7 to the radio.
03:34
Time.
03:38
Sign.
03:39
Sign.
03:44
I spoke to an employee here at near Garfield Boulevard. They state they haven't had any issues with customer.
03:54
The complaint is in the parking lot, his name is (name withheld).
03:59
He's the one who is calling about it. He was upset that they would not give him the title or plate to the vehicle.
04:05
We will call him back.
04:09
Radio and disregard.
04:10
He came walking around the corner.
04:12
He's with those two now.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
10-4: Acknowledgment; message received, understood, or affirmative.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Near Garfield Blvd, Garfield Heights, OH 44125

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