Customer reports power outage at Hot Springs home

Heard on: Lake County Public Safety

01:55

This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change.

00:00

Supervisor on call.

00:01

This is Mission Valley Power Emergency Dispatch.

00:08

(number withheld) .

00:24

We just received a phone call from a customer in the hot springs area.

00:30

He is reporting that he is having some payment issues with his bill.

00:35

During the phone call, he said he tried to make a payment to the bill, but his rent was still reporting that the power at his residence is currently out.

00:45

He is also away from his residence right now, so he was unable to get.

00:50

His meter number, but he was able to give me his address and his phone number for when you're ready.

00:58

Go ahead.

01:01

The customer's name is (name withheld)

01:05

(name withheld).

01:06

Last name is spelled L

01:09

A F R A N I E.

01:19

01:23

his address is (number withheld) Central Avenue in Hot Springs, and his phone number is (number withheld) .

01:39

(number withheld) , and again, he was reporting that he is having some payment issues with his bill, and he was also away from his home at the time of the phone call, so he was unable to retrieve his meter number.

7/17/2026 10:21 AM

Other Non-Crime Event

Central Ave, Hot Springs, MT 59845

Customer reports power outage at Hot Springs home

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Not official report. AI-generated from public dispatch audio. Always verify with official sources.

As discussed during the dispatch call, mission Valley Power dispatch received a call about a possible power outage at a residence on Central Avenue in Hot Springs, with the customer also reporting payment issues on the account while away from home.

Customer reports power outage at Hot Springs home

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