Hostile rider argues over bus ID swipe at Maple St
Heard on:
Washington NE Transportation Group Calls
03:33
This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not
an official report and may change.
00:00
Hey (name withheld),
00:02
I've got a metro student asked for ID.
00:06
She got hostile.
00:08
I tried to inform her of the proper way.
00:12
Now she wants to be nasty.
00:16
You would send a supervisor over here.
00:20
I informed her that she has to swipe her ID.
00:23
She's like she don't care.
00:24
Somebody else told me all she has to do is just show the ID.
00:28
And I tried to inform her the proper procedures.
00:32
She wants to argue and wants to be hostile.
00:34
Send a supervisor here, please.
00:37
I am on the corner of 72nd.
00:41
Actually 90th and Maple.
00:44
She says she want to see somebody.
00:46
I told her she's got to swipe the ID.
00:48
They have it recalibrated.
00:50
She said it wasn't working.
00:52
Have it recalibrated.
00:53
She don't care. She don't do this.
00:54
Yeah, there's no need for that.
00:59
Any idea of Maple, which direction?
01:07
I am actually eastbound, and police are on the camera on 1402.
01:16
He says you will wait for the supervisor.
01:18
That's fine with me.
01:21
10-4, officers on their way.
01:25
Hey (name withheld), I got you on loudspeaker.
01:27
Please inform her that she has to swipe her ID.
01:31
She said the last bus driver said, "Oh, you got to show it," which is untrue.
01:35
You got a lot of misinformed bus drivers out here giving bad information.
01:41
Let her know I am going to hang up in about 3 s .
01:45
Please say it loud and proud.
01:51
Where the MCC cards are currently set up is with a swipe.
01:57
If you swipe your card and it doesn't work, you're going to need to go to the main office at Metro Community College and get it fixed.
02:06
Thirteen ten to traffic.
02:10
Hey traffic, now she's becoming verbally abusive.
02:14
She don't care.
02:16
Okay.
02:17
Officer's still on their way.
02:20
Thirteen, go ahead.
02:23
Hey, I'm heading back to get back on route, but I'm caught in some traffic.
02:27
I'm supposed to be leaving downtown off of Hazard like right now.
02:31
So do you want me to just go to the South Omaha Transit Center and then just start my next route there because that'll probably be about the same time frame.
02:43
Hey (name withheld), she's over here on 90th and Maple.
02:46
She got off the bus arguing with her boyfriend.
02:49
I am going to continue my trip.
02:52
I got quite a few people on board.
02:54
Try to get police. 10-4.
02:56
10-4. 13, I'm sorry, I missed what you said.
02:59
What's going on?
03:02
I'm heading back to get back on route.
03:04
I accidentally took the wrong direction on L Street, and I'm supposed to be leaving downtown like right now.
03:11
So if you want me to just go to the South Omaha Transit Center and then just start my next route there because it will probably be about the same time frame.
03:21
Yeah, that works.
03:24
Thank you.
03:28
Thank you for the assistance, (name withheld).
03:31
She heard you, but she really didn't care.