Bus fare dispute with passenger on Dixie Highway

Heard on: Palm Beach FL Transportation Group Calls

01:13

00:00

2405, how can I help you, ma'am? I got a passenger standing at my cell boss on the phone.

00:06

I have already explained the procedure to him.

00:11

Can somebody come and help me, please? Okay, what procedure are we trying to explain?

00:17

About the fare.

00:19

We have this situation every day.

00:23

I'm not gonna look at his phone.

00:25

Can you get that out of my? He keeps sticking his phone in my face.

00:30

I'm not going to look at his phone behind his wheel.

00:32

I understand completely.

00:34

Stand by your location.

00:35

Let me see if I can get a supervisor to assist.

00:37

I have your location on Dixie Highway, headed southbound, but you are north of 10th Avenue, is that correct?

00:45

That is correct.

00:48

He's on the phone with CS and I have, we have this issue every day.

00:54

Base, be advised that passenger has now exited the bus.

00:58

Customer service said they played the policy and I am proceeding on ten four.

01:02

All right, that's a copy.

01:04

Please do an incident report in regards to that matter.

01:07

Ten nine, base.

01:08

Please do an incident report.

01:11

Ten four, base.

01:12

We will do.

7/28/2026 06:29 AM

Disturbance

10th Ave S & S Dixie Hwy, Lake Worth Beach, FL 33460

Bus fare dispute with passenger on Dixie Highway

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Bus fare dispute with passenger on Dixie Highway

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