Confusion delays response to medical emergency at apartment complex, Lubbock TX
Medical EmergencyEmergency responders were dispatched to a medical emergency at an apartment complex called Courtyards by the Lake. Confusion about the correct apartment number and an unresponsive relative caused delays in locating the patient, who was unresponsive.
Audio|Source: Lubbock City-County Public Safety
01:41
Transcript:
00:00
The occupants of 106 did not call an ambulance.
00:02
Can we confirm that apartment number?
00:09
Third party.
00:11
We'll see if we can reach them again.
00:14
Receives. Thank you, ma'am.
00:20
Well, we'll see.
00:23
Thank you, ma'am.
00:25
This message to the Honolstein investigating.
00:30
Ingen, I'm not seeing and investigating.
00:37
Lindsay.
00:42
Sunny-7-57.
00:44
Um, I am talking to the person who called her evangelic.
00:52
And she advised that the grandmother that she spoke to said that y'all had passed her.
00:58
She's in the back.
01:01
She was not sure the address to begin with.
01:04
And every time I tried to call the grandma back, she did not answer it.
01:09
But she is saying it is apartment 106.
01:12
The name of the grandma who is there is in your card.
01:18
And the patient's name, I believe, is (name withheld).
01:23
Let's see, if we try 106A, I guess we'll try 106B.
01:29
Like I said, she did not know the address, and she just told me it was courtyards by the lake.
01:34
She just said that it was the one that was off of Salem in the back is all she could give me.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Quaker Ave, Lubbock, TX 79413
This shows a Google Street View of the area near the location, which might not be the exact address.
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