00:00
She got over to Laddo Nursing Home, (number withheld) Oak Street, (number withheld) Oak Street, because of (name withheld).
00:06
She says that her phone's no longer working.
00:08
I did advise her that it looks like it was disconnected.
00:11
She's advising that her call light keeps getting shut off.
00:14
She doesn't know why.
00:15
She said that she's tried calling her nurse multiple times for help and they're not going to her room.
00:21
And she's advising that she needs help getting up.
00:31
did ask her if she wanted medical or if she wanted an officer, and she requested an officer just to, I guess, get her nurse or aide or whatever to go help her.