94-year-old male falls and hits head at retirement home

Heard on: Mecklenburg NC Multi-Tac Group Calls

00:44

This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change.

00:00

Matthew Squad Two and Bravo Nineteen responding to (number withheld) Windsor Run Lane.

00:05

It's going to be at Windsor Run Assisted Living.

00:08

Responding for a 94, 94 year old male that fell and hit his head.

00:11

He's also complaining of shoulder pain.

00:14

The staff advised that he's going to be on the roof.

00:20

Correction, on. The assisted living side.

00:25

Disregard. The staff gave the address to the assisted living side, but says he's on the retirement side.

00:32

They gave the address of (number withheld) Windsor Run Lane,

00:37

but that's going to be for the assisted living, not the retirement.

00:42

They said to go to the (number withheld) floor elevator (number withheld).

2026-09-13 16:34 UTC

Medical Emergency

Windsor Run Ln, Matthews, NC 28105

Not official report. AI-generated from public dispatch audio. Always verify with official sources.

As discussed during the dispatch call, emergency crews responded to a medical call at an assisted living facility near Windsor Run Lane for a 94-year-old man who reportedly fell, hit his head, and had shoulder pain. The location was clarified to the retirement side of the facility, with the patient on the third floor near an elevator.