Customer Refuses To Leave Store Over Return Policy, Memphis NY


An employee at ECKS Exotic Pets reported a customer who did not speak English. The customer was with a translator and refused to leave the store after being told he could not return an item.
Audio|Source: Onondaga County Sheriff and Syracuse Police
00:26
Transcript:
00:00
8097 Burton Road at the Axe or ECKS Exotic Pets.
00:05
Collar is there working by herself as a non-English speaking customer, a 40-year-old.
00:11
Mayolet wearing a slate blue top and blue bottoms, black belt.
00:16
It's refusing to not understand the return policy, refusing to leave.
00:20
His translator is pretending not to understand what the caller is saying.
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Near Burton Rd, Memphis, NY 13112
Correct
Incorrect