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Customer causes disturbance after denied return at walmart, Mentor OH

audio iconDisorderly Conduct
Near Mentor Ave, Mentor, OH 44060

A customer tried to return a large item without its box at Walmart but was refused. The customer caused a disturbance and would not leave, so staff asked for assistance to remove him.

Audio|Source: Lake County Police & Fire
00:28
Transcript:
00:00
On the Walmart 337529[1], customer service.
00:04
One might advise that a customer was trying to return an item, an oversized item that was not in the box.
00:11
Due to their policy, they can not take an online order in that state.
00:17
They want him removed.
00:18
He's been causing an issue.
00:20
He refused to leave. Copy.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
337529: Walmart store number or internal code

Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.

Location mentioned:
Near Mentor Ave, Mentor, OH 44060

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