Customer refuses to return wrong order at McDonald's, Mesa AZ
Disorderly ConductAt a McDonald's near McKellips Rd in Mesa, Arizona, a customer received the wrong food order and is refusing to return it. The employee inside is communicating with police using a Spanish interpreter. A black car remains in the drive-thru line during the incident.
Audio|Source: Mesa Police Department Superstition Patrol District
02:38
Transcript:
00:00
This meet you near Mckelis is McDonald's, just a Spanish speaker on 911.
00:05
This match 20 is going to be a phase two.
00:08
I'll work on trying to find an interpreter if you need one.
00:11
And I'm checking his trade with the 21 now.
00:14
Yeah, I do need an interpreter.
00:17
Copy.
00:19
No history with the 21.
00:25
The Northeast 2nd 906 is wireless.
00:33
Two, Charlie, 33 on 4 for Spanish.
00:37
Hey, can I have you start for a nice-necim wireless at near the McDonald's? We don't have any info yet.
00:47
Copy mail.
00:52
Probably 44.
00:54
Can I put my cell phone on with your phone on the baseline in (number withheld)?
01:00
Four.
01:02
It's going to be Broadway and 97th way.
01:09
Charlie 42 showing up with 8 Charlie 44.
01:12
Four.
01:15
Go ahead and Charlie's 5.1 update 14, please.
01:17
Copy.
01:20
And reference the call for McKella.
01:27
R.P. was just given info for,
01:30
they're telling us that their order was wrong, so there's a vehicle in the drive-through line.
01:38
Or no, McDonald's gave a customer a wrong order and now that customer is refusing to give that order back.
01:46
It's just a 418[1].
01:51
5.6. I copy.
01:53
The black vehicle in the drive-pure line that should still be there.
01:57
It's just coming in slow and it's hard to get info. We're working with an interpreter.
02:01
No problem. I'm going to go to 97.
02:04
Copy.
02:10
Can we just figure out where RP is? Oh,
02:15
that's a call.
02:18
RP is going to be inside dispatch 20. It sounds like an employee.
02:22
Name is (name withheld).
02:27
Copy.
02:32
Charlie 44, same Charlie 42, Code 4.
02:36
Okay. Thank you.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
418: Disturbance involving family, domestic dispute, or altercation requiring police intervention.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Near E McKellips Rd, Mesa, AZ 85215
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
Incorrect
