Customer disputes refund at Dunkin Donuts near Sterling Rd, Mt Pocono PA
Disorderly ConductA customer at Dunkin Donuts argued with staff about a wrong order refund. The customer insisted he paid but was told a receipt was needed for a refund. This led to a verbal dispute at the store near Sterling Road.
Audio|Source: Pocono Mountain Regional Police
01:21
Transcript:
00:00
Cincinnati is done for disorderly. Yankee 46[1]. Thank you, Dunkin Donuts on Pocono Boulevard. Our caller is the customer. He's arguing with the staff. He advised he paid for his order and it was wrong. However, they're not going to refund him because he needed a receipt. We're having a verbal argument over it.
00:27
He access to stay on the phone with him while he attempts to get the refund with the receipt that you found. Receive, control that. Up to you. So I'll be there, Charlotte. Thank you.
00:53
with the general manager, everything's sent for you can get. You still on the phone at him.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
Yankee 46: PMRP radio identifier
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Near Sterling Rd, Mt Pocono, PA 18344
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