Passenger refused to leave bus with wet clothing, San Mateo CA
Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
Disorderly ConductAs discussed during the dispatch call, a passenger with wet clothing boarded a bus despite being told not to. The passenger refused to leave when asked. A supervisor and transit police were dispatched to the location near El Camino Real and 37th Avenue in San Mateo to handle the situation.
Audio|Heard on: San Mateo CA Transportation Group Calls
Listen to dispatch call
03:57
Transcript:
00:00
Yes, sir.
00:01
As you can go, it's called 907.
00:03
I have a soiled passenger that just boarded.
00:06
I told them not to traffic.
00:10
907, you have a soil passenger who board it?
00:14
Yeah,
00:16
I told them to not to board because he's all wet down there,
00:20
but still proceeded to board traffic.
00:25
That's a coffee 907, hold where you're at, give us a description,
00:29
age, weight,
00:31
ethnicity.
00:33
About 60, 70 years old,
00:36
(text withheld)
00:37
wearing black hat,
00:40
black jacket, and a brown patch.
00:45
Copy. You're at ECR and 37.
00:48
Northbound hold where you're at and we'll send a supervisor.
00:53
Copy that, closing.
00:57
Control 2 S-21.
01:01
Any available supervisor, ECR and 37th.
01:06
Soil passenger and coach 907.
01:10
Control 2 S-36 or S-21.
01:15
36, we have a soil passenger, ECR and 37th Avenue.
01:20
In Coach 907, they're holding.
01:22
I know, I know.
01:23
If you can start heading that way?
01:27
36, if you can start heading towards ECR and 37th Avenue, soil passengers on the bus.
01:35
Northbound.
01:37
Northbound.
01:39
ECR northbound.
01:40
Okay.
01:43
Yes, we're ready to put those close.
01:45
907, go ahead.
01:47
A 907, we're having you hold for a supervisor.
01:52
If you could just make a general announcement saying we're holding for Transit Police
01:58
that soil passengers are not allowed on our bus.
02:02
Just a general announcement.
02:04
10-4.
02:06
I copy that.
02:08
10-4.
02:09
Thank you. Control Clear.
02:14
10-4.
02:16
607 control.
02:19
607, if you could meet Coach 109 or 1008 in front of Teranova High School, I'm sorry, Coach 1008 in front of Teranova High School.
02:32
Copy?
02:35
Central 4, Control,
02:37
6707 is clear.
02:39
PIN 4. We appreciate your assistance.
02:44
Just close 907.
02:46
Go ahead.
02:49
907, just following up.
02:51
That passenger is still on the bus.
02:54
Sir, that's affirmative.
02:56
It's refusing to leave.
02:57
Copy.
03:00
That's a copy.
03:01
I'm going to make a general announcement on the bus.
03:05
Supervisor is coming.
03:07
I'll say
03:09
Transit Police is coming, but we have yet to contact Transit Police.
03:12
Copy?
03:14
Copy that? Yes, I got a lot of passenger planning already.
03:17
Some of them already deported.
03:19
Just original, copy.
03:22
Ten forth.
03:24
Do not engage with the passenger or any other passengers.
03:27
Just maintain your composure and no engagement.
03:33
Attention passengers in route ECR northbound.
03:37
We apologize for the delay.
03:40
Our policies are, if you are soiled with liquids on your clothing, we cannot allow you to ride our bus.
03:48
Therefore, we're waiting for transit police.
03:50
If we apologize for the delay, transit police are in route to assist with any passengers who are soiled.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Location mentioned:
El Camino Real & 37th Ave, San Mateo, CA 94403
This shows a Google Street View of the area near the location, which might not be the exact address.
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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.
