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Passenger falls on moving bus near SafewaySan Mateo CA

Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.

audio iconMedical Emergency
El Camino Real, San Mateo, CA 94402

As discussed during the dispatch call, a passenger fell on a moving SamTrans bus near El Camino and 17th by Safeway in San Mateo. The person declined medical assistance. The driver was advised to complete an incident report and distribute courtesy cards to witnesses.

Audio|Heard on: San Mateo CA Transportation Group Calls
Listen to dispatch call
02:0
Transcript:
00:00
Ready to call this code 843.
00:03
Ready to control this code 843?
00:06
843, go ahead.
00:10
I just want to report that.
00:12
I have a passenger who just fell to the floor.
00:17
I asked if medical assistance was needed and they declined.
00:21
They said they fell while I was braking.
00:25
While I was braking, they fell asleep and fell, but declined medical assistance.
00:30
Copy.
00:31
Confirm that the passenger stated they fell while sleeping.
00:39
You were pulling over, braking?
00:44
That's correct.
00:47
Confirming no injuries, correct?
00:51
They are not claiming any injuries, but were asked several times if they needed help.
00:58
They declined assistance.
01:02
Confirm the location of the incident, 843.
01:08
It happened near El Camino and 17th, next to Safeway, going northbound.
01:19
And the bus was moving when the passenger fell?
01:25
That's correct.
01:32
When you're at a safe location, pass out courtesy cards and add to your report when you return to the base tonight.
01:47
Make sure you pass out courtesy cards to passengers who may have seen it and include that in your report.
01:59
Copy that, I'll do that.

Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.

Location mentioned:
El Camino Real, San Mateo, CA 94402
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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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