Crew checks report of down neutral on Upper Twin Road

Heard on: Wyandot OH Utilities Group Calls

01:09

This transcript is auto-generated from live dispatch audio and may be incomplete or inaccurate. It is not an official report and may change.

00:00

Um, I am not seeing anything out here with no neutral down.

00:05

I don't see any spectrum people or anything either.

00:09

Okay, he gave me an address of (number withheld) Upper Twin Road.

00:17

All right, let me look that up.

00:21

I couldn't find a consumer at (number withheld), but that's the address he gave me.

00:29

I don't have any service here, but popped up there for a 2nd .

00:33

Looks like I passed it.

00:34

I didn't see anything.

00:35

I'll go run that way again.

00:37

And did he say we had a down primary neutral or some kind of transformer?

00:47

Did you call me again?

00:50

Yeah, did he say there's like a primary neutral down or something?

00:56

Yeah, he said something about there was a neutral down by their line.

00:59

They couldn't work on their line because of the neutral being on it.

01:04

Okay,

01:05

I'll take another look here.

01:08

All right.

2026-09-09 14:03 UTC

Utility Hazard

Upper Twin Rd, South Salem, OH 45681

Not official report. AI-generated from public dispatch audio. Always verify with official sources.

As discussed during the dispatch call, dispatchers and utility crews discussed a possible down neutral wire near Upper Twin Road. A caller reported a neutral wire down by their line, preventing work on the line, but crews could not initially locate the exact service address or the hazard and planned to recheck the area.