Broken sprinkler pipe causes flooding at retirement community, Urbandale IA


A broken sprinkler pipe caused flooding inside a retirement community. The water triggered a fire alarm and led to evacuation of some apartments. Fire and emergency crews arrived to shut off water and assist residents.
Audio|Source: Westcom Fire and EMS Dispatch
05:8
Transcript:
00:00
Ambulance 423, Engine 431, Fire alarm, 13,731, Hickman Road, Deerfield Retirement Community, Ambulance 423, Engine 431, Fire Alarm[1], 13,731, Hickman Road, Deerfield Retirement Community, Cross Street, Dead End, On Arrival Use, Pack 5, Timeout, 2046
00:26
It's responding to 13731 Hickman Road. You've been requested to go to TAC-5 for a ladder 425 for information. They're just needing some help out there getting people out from under the water flow. Injuncton 4-11, Cappet. Go ahead. PD's asking if you would like their assistance as well.
00:52
I don't believe so. We just have running water in 2301. It's flowing back into the adjacent room in the activities room. And then when I get more people to come, we're going to evacuate the apartments below and to either side. That's all I'm doing right now. Probably with another not needed at this time.
01:18
You bring a couple hooks and a little giant up to 23-01 for me. A couple hooks and a little giant with 23-01. Copy it. I'll be a few minutes out. Bring me a TARP 2 if you can.
01:40
423, are you in Tech 5? Command Car 429, Tech 5. Go ahead, Chief. In the parking lot, where would you like me? We were able to go up into the attic and determine that it was a busted sprinkler pipe. We have the...
02:09
Main water to that palm. Ambulance 913 Fall 645, Phi Glass, Main. Ambulance 913, fall 645, Fireglass, Main.
02:32
45, Spyglass Lane. Cross streets are, Creekview, Court, and Dead End. Timeout, 253. Ladder 425, command from Ambulance 423. Yeah, give me one second. I'm going to give you a task. I'm talking to maintenance. Copy right the front doors.
03:01
Okay, if you want to make your way up to the 2301 floor, I'm going to have you work on shutting off power with maintenance for me. Amunders 913 is in route. Have the ambulance 913. You're responding to 645 spyglass lane, not emergent, on a fall. 37-year-old female conscious and breathing injured her hip.
03:27
913 copies your date. Thank you. You're welcome, 254. Copy. Do you see any water in, what number was it again? 2201. Do you see any water in the roof? Negative. No water in 2201 or the e-vent room. I copy. Break.
03:56
431 from command. Go ahead. Just pulling it. Okay. You give me a favor. Break off one of your guys meet my crew in 2201 with a tarp just in case we get water to go through. And then I'll still need the rest of your crew to come up to 20...
04:25
303 and we're going to pull the ceiling and see if we can attempt to clamp this hose.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
Fire Alarm: Fire alarm activation
Disclaimer:
This was transcribed by AI and may contain errors. Please verify the information independently.
Location mentioned:
Near Hickman Rd, Urbandale, IA 50323
This shows a Google Street View of the area near the location, which might not be the exact address.
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