Dispute at hardware store over item return, Washington NJ
Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
As discussed during the dispatch call, a customer tried to return a defective item at Rockies Ace Hardware near Route 31 South but was refused due to a language barrier, leading to a 911 call.
Audio|Heard on: Warren County Police, Fire and EMS
Listen to dispatch call
00:55
Transcript:
00:00
6 car in the area of Rockies.
00:04
14.
00:11
Rockies Ace Hardware, near Route 31 South.
00:15
Caller was advising he bought something from Rockies that isn't working.
00:18
He came back to return it, but they won't take it back.
00:20
There was a strong language barrier.
00:22
He called 911.
00:33
13 from 14.
00:38
Good.
00:41
Did you either come here and do this transport for me or go down there?
00:45
Just hold that down for a little bit.
00:50
Receives, I'll head down to Rocky.
00:54
Thank you.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Location mentioned:
NJ-31 S, Washington, NJ 07882
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
Incorrect
Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.